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The motto of Joy Technology is to receive customer satisfaction by providing products, services, and interaction experiences of the highest quality and greatest value. |
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To achieve above, we will: |
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Ensure our products meet and/or exceed their published specifications; |
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Ensure our products have the highest standard of quality, meeting or exceeding our customer's requirements and expectations; |
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Ensure that all of our products comply with relevant safety and regulatory requirements; |
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Maintain our product and service business management systems to conform to ISO9001 and continually improve them. We are also committed to ensuring all our production processes and products are compliant with the RoHS standard for environmental protection; |
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Establish quality requirements for suppliers, partners, and contractors and hold them accountable to comply; |
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Continually monitor the quality of our customer interactions, understand the requirements of every customer and work closely with all aspects of the business from manufacturing and quality assurance to shipping and after-sales service. |
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